Privacy Policy

Effective date: December 1st, 2025

Peach Magnolia Studio ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit peachmagnoliastudio.com to place an order, request a quote, contact us, or otherwise use our laser engraving services.

Information We Collect

We may collect:

Contact information, such as your name, email address, phone number, billing address, and shipping address.
Order information, including products, engraving instructions, personalization details, uploaded files, photographs, logos, artwork, proofs, and order history.
Payment information, which is generally processed by third-party payment providers. We may receive limited transaction details but do not ordinarily store complete payment-card numbers.
Communications, including emails, messages, reviews, customer-service requests, and feedback.
Website information, such as your IP address, browser type, device information, pages visited, referral source, and cookie data.
Marketing preferences, including whether you have agreed to receive promotional messages.

How We Use Information

We may use personal information to:

Provide quotes and process, personalize, produce, ship, and support orders.
Communicate about designs, proofs, payments, delivery, returns, or customer-service issues.
Verify that submitted artwork and personalization details meet production requirements.
Operate, maintain, secure, and improve our website and services.
Prevent fraud, misuse, and other unauthorized activity.
Maintain business, tax, and transaction records.
Send marketing communications when permitted by law and consistent with your preferences.
Comply with applicable laws and enforce our policies and agreements.

Uploaded Designs and Personalization Content

Files, images, names, messages, logos, and other materials submitted for engraving are used to prepare and fulfill your order. We may retain these materials for a reasonable period to support reorders, resolve disputes, or meet recordkeeping obligations.

You are responsible for confirming that you have the necessary rights and permissions to submit and reproduce any content you provide. We will not knowingly use a customer's custom design for unrelated commercial purposes without permission, except as necessary to fulfill the order or comply with law.

We will not publicly display or use identifiable custom orders in advertising, social media, or our portfolio without the customer's consent.

How We Share Information

We may share information with service providers that help us operate our business, such as:

Payment processors.
Website, e-commerce, and cloud-storage providers.
Shipping and delivery companies.
Email, accounting, analytics, and customer-service providers.
Production partners or subcontractors, when needed to complete an order.

These providers receive information only as reasonably necessary to perform services for us. We may also disclose information when required by law, to protect legal rights or safety, or as part of a merger, sale, financing, or transfer of the business.

We do not sell personal information for money. If applicable privacy law defines "sale" or "sharing" more broadly, certain advertising or analytics practices may be treated differently.

Cookies and Analytics

Our website and its service providers may use cookies and similar technologies to operate the site, remember preferences, understand traffic, prevent fraud, and measure performance. You can control cookies through your browser settings, although disabling them may affect website functionality.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business and tax records, resolve disputes, enforce agreements, and satisfy legal obligations. Retention periods may differ based on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, storage system, or electronic transmission method can be guaranteed to be completely secure.

Your Privacy Choices

Depending on where you live, you may have the right to:

Request access to personal information we hold about you.
Ask us to correct or delete certain information.
Request a portable copy of certain information.
Object to or restrict certain uses of your information.
Withdraw consent when processing is based on consent.
Opt out of marketing emails by using the unsubscribe link or contacting us.
Appeal a decision concerning a privacy request, where applicable.

To submit a request, contact us using the information below. We may need to verify your identity before completing it. We will not discriminate against you for exercising applicable privacy rights.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, contact us so we can review and, where appropriate, delete it.

Third-Party Services

Our website may link to or use third-party websites and services. Their privacy practices are governed by their own policies, and we are not responsible for how they handle information.

Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted with an updated "Last updated" date. Material changes may also be communicated through the website or another appropriate method.

For questions or privacy requests, contact:

Peach Magnolia Studio
Email: peachmagstudio@gmail.com
Phone: 706-312-4321